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Become a METRO Customer

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Italian version

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If you are in possession of a foreign VAT- number and would like to gain access to the stores of Metro Italia Cash & Carry S.p.A. we kindly ask you to present the following documents:

  1. METRO/Makro card of your home country
  2. I.D. or passport
  3. Taxpayer identification or certificate of your VAT-/Tax-Number
These documents need to be presented directly to the Customers' Reception (Accoglienza Clienti) of the METRO store in which you intend to make your purchase.

 

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If you wish to purchase in VAT-exemption, you must provide the following documents two months before your first purchase:

  1. Tax office issued document with your VAT-number not more than 3 months old
  2. I.D. or passport

Due to our business policy sales in VAT exemption are not made to the following business categories:

  1. Wholesalers
  2. Import/export activities
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If you require further information, please contact us at:

  • Email: servizio.clienti@metro.it
  • Phone number from Italy: 800.800.808*
  • Phone number from abroad: +39 02-45399101